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Marketing Tip – Chasing Your Tale
For almost 40 years I have had dogs in my life. I love their personality, their love and their habits. To that end, two of my dogs Holly and Wags when bored or in a very playful mood would chase their...
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Dr. Drew’s Monday Motivation for Doctors and Practice Managers
Monday Momentum This week’s motivational thought. There are many medical offices that seem to have problems with staff. Poor staff causes a lot of anxiety for the patients, for the doctors and other...
View ArticlePractice Management Tip of the Day for Doctors
The last several years has seen the United States Post Office bleeding cash. They are losing an average of $41 billion per year. Raising fees for stamps and now eliminating Saturday service is a far...
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Dr. Drew’s Monday Motivation – Practice Management Finding Your Patients
Monday Momentum This week’s motivational thought. I am always amazed by the self-proclaimed pundits that suggest they make millions with the use of multiple forms of social media. Many doctors...
View ArticlePractice Management Tip of the Day – Front Desk Effectiveness
The front office is the front line to the patient- the most vital aspect for any organization. If patients are the heartbeat of the practice then front office personnel are the blood and soul. For...
View ArticleDr. Drew’s Practice Management Nightmares
My wife recently had an issue where she needed to visit a physician for some medication. After three months of waiting to see this particular position she was told to wait in the waiting room for a few...
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Dr. Drew’s Monday Motivation – Risk
Monday Momentum This week’s motivational thought. The events of last week show us how quickly things change and how much we are not in control of. For example, over 3000 passengers set sail for a...
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Dr. Drew’s Monday Motivation – Customer Service for Doctors
Monday Momentum This week’s motivational thought. One of the largest sensitivities I have is with customer service. In the last several years, I have seen customer service dwindle by leaps and...
View ArticleChiropractic Marketing Tip – Implications of Driving Business
Do you know that who answers the phone, how the phone is answered and your rapport with patients is all part of practice building? There are nuances to your practice to help retain patients. This means...
View ArticleHow to End Medical and Chiropractic Stereotyping
The Power of Stereotype Our global world creates a multitude of beliefs. Unfortunately some of these come from stereotyping. This is nothing more than a generalized belief about a particular group or...
View ArticleHaving Issues Growing? Mad as Hell?
In the movie Network there was a classic line that many of repeated since its inception in 1978, “I’m mad as hell and I’m not going to take it anymore.” The quote epitomizes many of the feelings I get...
View ArticleGrow Your Practice? Then Recast Your Self Image
I was a decent high school track athlete and thanks to good fortune I was able to attend university because of my athletic achievements. However, as a former sprinter, one must learn to run relaxed....
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Dr. Drew’s Monday Motivation – Ingredients to Success
Monday Momentum This week’s motivational thought. In the last several years I have taken cooking classes. What I have learned to realize is that cooking is very subjective. You need some major...
View ArticleAnother SAD Practice Management Decision
Not only do I frequently coach but I too visit with different doctors for some of my personal needs. Unfortunately, just like some of those that I coach and consultant with; some of my practitioners...
View ArticleHow to Encourage Excellence In Your Staff
When we speak of excellence we mean defining, exemplifying and creating a culture where communication, feedback, recognition and achievement abound. Excellence begins with hiring the proper...
View ArticleDr. Drew’s Monday Motivation – The Importance of Being Humble
This week’s motivational thought. As I watched the recent selection of Pope Francis it was an incredibly humbling site. Here was a man who was named the highest elected official in the Catholic...
View ArticleHow to Attract Patients
One of the many things that is fascinating about Apple is not its computers or its mobility products but rather the number of patrons that visit their retail stores. By far the busiest shop in any...
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